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Raymond Pretorius
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Join date: Mar 31, 2025
Posts (18)
Jun 19, 2025 ∙ 4 min
Leveraging Voice Biometrics for Enhanced Security and Seamless Customer Experience: The Smartz Solutions Approach
September 11, 2024 The demand for secure and efficient customer interactions has never been higher. As businesses strive to offer...
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Jun 19, 2025 ∙ 3 min
Smartz Solutions, Merchants announce strategic partnership to power end-to-end CX success in SA
Issued by Smartz Solutions Johannesburg, 18 Jun 2025 Smartz Solutions, which positions itself as a leader in cloud-based omnichannel...
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May 12, 2025 ∙ 4 min
Agent retention starts here: Building contact centres agents want to work in
Employee turnover has long been a significant challenge. High attrition rates cost businesses not only in recruitment and training...
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