Smartz Solutions achieves Payment Card Industry Data Security Standard (PCI DSS) Certification

by Smartz Solutions | Blog Posts, Press Releases | 0 comments

Smartz Solutions is thrilled to announce its recent achievement in obtaining the Payment Card Industry Data Security Standard (PCI DSS) certification. This milestone represents a significant step forward in our commitment to ensuring the highest standards of security for our customers’ payment card data.

PCI DSS is a globally recognized standard established to enhance security controls and protect cardholder data. Achieving this certification demonstrates our dedication to maintaining the integrity and confidentiality of sensitive information entrusted to us by our valued customers.

“We are incredibly proud to have attained PCI DSS certification. This achievement underscores our unwavering commitment to data security and reinforces our position as a trusted partner for our customers.”– James Guthrie, founder and global MD at Smartz Solutions.

The rigorous certification process involved a comprehensive evaluation of our systems, processes, and controls to ensure compliance with the stringent requirements set forth by the PCI Security Standards Council. Our team has worked tirelessly to implement robust security measures and establish best practices to safeguard against data breaches and protect against emerging threats.

“Our customers can have confidence knowing that their payment card data is handled with the utmost care and diligence. This certification is a testament to our ongoing efforts to prioritize security and maintain the trust and confidence of our customers.”– Henry McCracken, CEO Smartz Solutions

About Smartz Solutions

Smartz Solutions is reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre

experience through our AI-powered 360-degree experience platform.

We’ve been there. We paid for the legacy systems. We had 15 different systems running (at a snail’s pace) at once to be able to run our call centre. We know the pain of not being able to find data quickly enough (sometimes at all) to help customers. And we sure know what it’s like to have employee information in multiple systems; never showing a clear view of the business.

Losing money, opportunities and patience doesn’t have to be how you continue to run your call centre. Through a comprehensive tech stack, you will finally have your entire customer and employee experience in one place with the data and insights to make strategic decisions in real time.