Blog Post

Case Studies

Smartz Solutions replaces legacy contact centre application at Ticketpro to remove operational inefficiencies and boost customer experiences

by Smartz Solutions | Blog Posts, Case Study

Ticketpro, is a proud member of the Blue Label Telecoms group of companies, that specialises in ticketing solutions, access control and cashless systems for promoters, event holders, venues and fans. Ticketpro sell tickets conveniently and securely online and in more.

How The Right Omnichannel Solution Will Increase Sales, Improve The Customer Experience And Keep You Competitive: Customer Success With CNW

by Smartz Solutions | Case Study

Cellular telecommunications has been one of the world’s most competitive markets since it became commercially available in the 1980s. Fast forward to a post-pandemic world, customer loyalty is at an all-time low, employee engagement is taking a hit, and demand is...